By Marina Garcia
For lack of a clerk, calls to the transfer center are met with a voicemail message that the mailbox is full, Rosa Maria Gonzalez, transfer center coordinator and counselor, said.
As a result, the phone is not always the best way to contact the transfer center, Gonzalez said.
Cesar Kiguelman, a student at this college, was a part-time clerk for about six months but resigned for personal reasons.
The clerk is responsible for answering phone calls and keeping track of voicemail.
The last time the transfer center had a full-time clerk was more than a year ago. Requests to fill the position have been turned down because of budget constraints.
The department has only been authorized to hire a part-time clerk, but Gonzalez anticipates a long wait.
The college website provides information about counseling and advising and scheduling an appointment.
The transfer center is open 8 a.m.-5 p.m. Monday through Friday and Tuesdays until 7 p.m. Every first Saturday of the month the center is open 9 a.m.-1 p.m.
Call Gonzalez at 210-486-0342 or the main transfer number, 210-486-0868. Those numbers should be answered.