Plan includes more veteran support services.
By Melissa Luna
Dr. Diane Walleser, one of the three candidates in the running for vice president for student success at this college, highlighted her plans for an advocacy student center at a student discussion and presentation Jan. 28.
She has been vice president, enrollment management and student services at Columbus State Community College in Columbus, Ohio, since August 2014.
Walleser outlined her plans to reduce the stress and run-around students endure during the registration process by offering resources, such as peer guiding and specialized financial aid support.
“Having current students helping new students is a great way to reduce the amount of people a student talks to while trying to register,” she said.
In the one-stop center, students can get all their registration questions and problems taken care of without having to visit multiple buildings. The center will house specially trained staff who will be able to guide students on campus, and inform them about off-campus resources.
Students will be able to get information about volunteer opportunities, and how to improve study and time management skills.
Walleser also hopes to expand veteran support services by including a veteran-only orientation for new students, which will inform students of career placement opportunities and on-campus clubs and organizations available to them.
“I can bring a best-practice perspective to the recruitment process,” she said.
Walleser wants the center’s operating hours to accommodate students’ schedules, instead of vice versa.
“We will track students’ needs and try to base operating hours based on those needs,” she said. “We can’t expect students to be able to do everything they need for school between 8 and 5.”
More help for students leads to happier students, which will then lead to happier staff, she said.
Walleser told students she loves to walk among the student body on a regular basis so she can interact with the students she is helping to succeed.
“This position needs to have accessibility or it doesn’t work,” she said. “I want to be in a school that has big goals.”