Tech Rangers provide students with free setup and technical training after purchase.
By Janie Medelez
The Tech Store set up a temporary shop from 9 a.m.-3 p.m. Jan. 28-31 in Room 207 of Moody Learning Center to make students aware of services, accessories, repairs, trade-ins and technical training available for mobile devices and computers.
“Students can trade-in one or multiple units and get in-store credit toward their purchase,” Ana Ortega, store manager, said.
“Even though the Tech Store is located on the SAC campus, it is open to all of the Alamo Colleges students but not the public,” she said.
Only Alamo College students can make purchases at the Tech Store and take advantage of the best educational pricing program, she said.
The Tech Store is an Apple-authorized service provider and offers repairs on all Windows-based computers, Apple and Dell equipment, whether it has a warranty or not.
Services include diagnosis, virus removal, operating system installation and configuration.
Free technical training is a service available either as a workshop where students can come and learn together, or a one-on-one 30-minute consultation session with a certified Tech Ranger.
The Tech Rangers assist students in assessing and addressing problems.
Students can set up sessions via phone by calling 210-486-0942 or email at email@example.com.
Ortega said they try to keep stock affordable, staying under $1,000 and at the same time offer high-quality products.
The Tech Store’s goal is to make mobile devices available that will benefit students the most, she said.
“We want to make sure that the computer they purchase will get them through two-plus more years,” Ortega said.
She said being a student herself, she can relate to students’ anxiety with money; her first intent is to put the students’ needs first by making sure they get the best price and products, she added.
Ortega is currently working on getting a third-party financing program to make it feasible for students to make their purchases and not get in a financial predicament.
“What caught my attention was that the Tech Store offers repair service and I can get accessories here also,” nursing freshman David Ybarra said.
The Tech Store’s next event, an appreciation day, is a one-day, tax-free extra discount on selected Apple products for faculty, staff and students 8 a.m.-5 p.m. April 11 in Duran Welcome Center.
The Tech Store will not accept checks or cash, only debit and credit cards, also requiring a current student ID and email on purchases.